|
| |
ESTM Associates, Inc.
Excellence in Science, Technology and
Management
|
|
Consulting Services |
|
| |
|
|
|
|
|
We Deliver Results! |
|
Whether
you are a large corporation, small business, or start-up, our in-depth
knowledge of business and management, strong analytical and problem solving
skills, and extensive experience in change management and facilitation can
help you achieve your goals and realize the full potential of your business. |
|
|
|
|
|
|
A Full Service
Company |
|
From
strategic planning through customer service, we have the expertise and
experience to help you improve all aspects of your business. Our consulting
services are tailored to meet your needs and can be augmented with
high-quality, customized training programs to develop your staff and foster
on-going improvements. |
|
|
|
|
A Track Record Of Achievements! |
|
For testimonials please click on
the links below: |
|
|
| |
|
Lean Thinking
Improve Workflow
Improve Operational Performance
Improve Quality
Reduce Costs
|
|
"Got our lean program off to a
great start ... quickly identified savings ... really produced results
... effectively worked with management and staff ... showed us how to
make and maintain changes" |
|
|
"Achieved significant cost reductions ... quickly
produced operating efficiencies ... focus on customer value and
efficiency really paid off ... greatly improved our operations" |
|
|
|
Back |
|
| |
|
Six
Sigma Reduce Defects
and Performance Variation
Increase Quality Improve
Performance Reduce Costs and
Maximize Customer Value |
|
"Reduced defects by over 70% ... delivered on
promise of improved quality and performance ... helped us significantly
improve our operations ... effectively coached our teams and helped them
succeed ... we were able to resolve persistent and costly problems ...
knowledgeable, practical and very effective" |
|
|
“Cut our testing
effort in half ... showed us how to build quality into our products and
services ... focused the organization on quality and ROI ...reduced customer
reported problems by 90% ... lowered the cost of quality.” |
|
|
| Back |
|
| |
|
Project
Management
Reduce Cycle Time
Improve Project Planning And
Execution
Eliminate Delays And Cost
Overruns
Turnaround Troubled Projects
|
|
“Very effective ...
achieved a 50% reduction in time to market ... improved our ability to
accurately predict project schedules and budgets ... quickly identified the
problems and got us back on track.” |
|
|
| Back |
|
| |
|
Strategic
Planning
Strengthen Competitive Position
Increase Innovation
Fully Realize Benefits Of Mergers
And Acquisitions
|
|
“Closed important gaps
in our strategy ... strengthened our planning process ... positioned the
company for growth ... fostered innovation ... excellent facilitation!” |
|
|
“Delivered on promises
of rapid development and improved quality ... helped us achieve improved
margins and market share ... reduced development costs and improved
productivity ... improved return on our R&D expenditures.” |
|
|
| Back |
|
| |
|
Customer
Service
Reduce Costs
Improve Service Quality
Increase Customer Satisfaction
Strengthen Customer Relationships
|
|
“Our call center is
more responsive and delivering more effective service at reduced cost ...
improved service quality rating by 30% ... cut backlog of open problems in
half ... reduced field service costs by 25%." |
|
|
| Back |
|
| |
|
Organizational Analysis
Increase Efficiency And
Productivity
Improve Performance
Quickly Adapt To Changing
Conditions
Increase Profitability
|
|
“Streamlined our
operations and improved performance ... positioned the company for change
... helped us identify and capitalize on opportunities for improvement.” |
|
| |
|
